DoD Past Performance Is Getting a Reset in FY 2026—and Small Businesses Stand to Win

,
DoD Past Performance Is Getting a Reset in FY 2026—and Small Businesses Stand to Win

If you have ever felt stuck in the classic government contracting catch-22, you are not alone:

“We need DoD past performance to win DoD work… but we need to win DoD work to get DoD past performance.”

For years, that dynamic has been one of the biggest barriers to entry for small businesses and nontraditional defense contractors. It quietly tilts evaluations toward incumbents, even when a smaller firm has the right expertise, the right team, and a track record of delivering similar outcomes in the commercial world.

Congress just took a direct swing at that problem.

In the 2026 National Defense Authorization Act (S.1071, 119th Congress), lawmakers included a set of past performance changes that push the Department of Defense to broaden what “counts” and how it can be evaluated. The goal is straightforward: increase competition and reduce barriers that disproportionately hit small businesses.

The timeline matters, too. The NDAA was enacted on December 18, 2025, and DoD must issue the required guidance no later than December 18, 2026. In other words, by mid-December 2026, contracting teams across DoD should have clearer direction to open the door wider for companies that have proven performance, even if that performance happened outside the federal bubble.

Let’s break down what changed, why it matters, and how you can position your business to benefit.

Why Past Performance Has Been Such a Big Deal (and Such a Big Headache)

Past performance is one of the government’s main tools for reducing risk. It answers basic questions a contracting officer needs to justify an award:

  • Have you done something like this before?
  • Did you deliver on time and within scope?
  • Were you responsive, professional, and easy to work with?
  • Did you manage quality, staffing, and compliance effectively?

In federal contracting, this is often captured in CPARS (Contractor Performance Assessment Reporting System) for certain contract types and thresholds. But CPARS is, by definition, government work. If you are newer to federal contracting, you may have limited CPARS history even if you have years of successful delivery in the commercial sector.

That gap has been one of the most frustrating “hidden walls” for small businesses: you can be fully capable, but evaluations may not reflect it if the scoring model strongly favors prior federal or DoD references.

What Congress Mandated in the FY 2026 NDAA

The key change appears in Section 824, titled “Increasing Competition in Defense Contracting.” The past performance piece is in subsection (a), “Uses of Past Performance.”

Here is what Congress directed DoD to do.

1) Accept a Wider Range of Past Performance, Including Commercial and Non-Government Projects

DoD must issue guidance on when it should accept past performance from a broader range of projects, specifically including commercial or non-government projects as relevant past performance for awarding contracts or other agreements.

That is a major signal. It does not eliminate past performance. It does not guarantee that every solicitation will treat commercial work the same as federal work. But it does require DoD to give its acquisition workforce practical guidance on when and how to treat commercial success as valid evidence of capability.

This is particularly important for:

  • Companies entering DoD for the first time
  • High-growth firms with strong commercial delivery history
  • Emerging tech providers working in fast-moving areas where government precedent is limited
  • Small businesses that have performed similar work for regulated industries (healthcare, finance, energy) but not for DoD specifically

2) Create a Clear Way to Validate Non-Government References

DoD must also issue guidance on how it can validate commercial and non-government past performance references. The NDAA points to practical validation methods such as:

  • Requiring an official from the referencing organization to attest to authenticity
  • Requiring verifiable contact information for references

This matters because one reason agencies lean on CPARS is that it is standardized and internal. Commercial references can feel “messier” to validate. Congress is telling DoD to standardize the validation so contracting teams can rely on it confidently.

For contractors, the implication is simple: your commercial references may be more usable than ever, but you will need them packaged in a way that is easy to verify.

3) Use Alternative Evaluation Methods When Past Performance Is Not the Best Fit

The NDAA also directs DoD to provide guidance on using alternative evaluation methods, other than past performance, when the requirement has little precedent. The text calls out options like:

  • Demonstrations
  • Testing of technologies as part of the proposal process

This is one of the most exciting opportunities for small businesses, especially those offering innovative solutions or specialized capabilities. If you can demonstrate capability in a controlled, objective way, you reduce the advantage incumbents get from being “known.”

One Important Clarifier: This Guidance “Supplements, Not Supplants”

Congress explicitly states that the new guidance should supplement existing DoD policy and procedures for past performance and evaluation factors. Translation: this is not a total overhaul of the evaluation world overnight. It is an expansion and modernization designed to increase competition without abandoning risk management.

Book a demonstration of FedBiz365 today

What These Changes Mean for Small Businesses in Practical Terms

Here is the big shift: your story is no longer limited to your federal history.

If you have real performance in the commercial market, especially with measurable results, you can position that work as relevant in a way DoD is being directed to accept more often.

Benefit #1: The “No Federal Past Performance” Problem Gets Softer

You may still be asked for federal past performance in certain procurements. But the door is opening wider for solicitations where commercial work can be deemed relevant, especially when:

  • The requirement is new or evolving
  • The market is more commercialized (IT, cyber, SaaS, cloud, AI)
  • The government wants more competition
  • DoD wants capability quickly and needs alternatives to incumbents

Benefit #2: Commercial Credibility Can Start Carrying Real Weight

If you have delivered for demanding commercial customers, think hospitals, banks, utilities, national retailers, major manufacturers, that performance often demonstrates the same things DoD cares about: reliability, responsiveness, security, quality management, and scalability.

The key is presenting it in a “government-readable” way:

  • Scope and complexity
  • Timelines and milestones
  • Quantified outcomes (uptime, cost savings, throughput, incident reduction)
  • Quality controls and customer satisfaction indicators
  • Proof points that map directly to the solicitation

Benefit #3: Innovative Companies Can Compete on Proof, Not Legacy

Alternative evaluation methods like demos and testing can be a game-changer for:

  • Cybersecurity providers
  • Data analytics and AI solution firms
  • Advanced manufacturing companies
  • Drone/robotics or sensor technology vendors
  • Specialized logistics or supply chain solutions

Instead of fighting an uphill battle against incumbents with deeper CPARS history, you may see more opportunities where the government says, in effect: “Show us what it can do.”

Concrete Examples of How This Could Play Out

Example 1: Cybersecurity Firm Moving from Commercial to DoD

A small cybersecurity firm has protected healthcare networks for five years and reduced ransomware incidents dramatically for multiple clients. Historically, they struggle because they lack DoD CPARS.

Under these NDAA-driven changes, DoD guidance could allow those commercial engagements to count as relevant past performance, provided the references are verifiable and properly documented.

Example 2: Manufacturing Company with No Federal Prime Awards

A small manufacturer has delivered high-tolerance components to aerospace and industrial customers, meeting strict QC and delivery requirements. A DoD solicitation for similar components could recognize that commercial delivery as relevant, even if the company has never been a prime on a federal contract.

Example 3: Emerging Tech with Few Comparable Federal References

A software company offers a newer capability, for example automated anomaly detection, that does not have a long history of federal use. Instead of defaulting to “who has done this before for DoD,” a procurement could lean into demonstrations and objective testing as part of proposal evaluation.

What You Should Do Now to Prepare (So You Are Ready When the Door Opens Wider)

These changes create opportunity, but only if you can support your claims with clean documentation. Here is a practical checklist you can start on now.

1) Build a “Commercial Past Performance Library”

Pick 3 to 6 projects that best demonstrate:

  • Similar scope and complexity
  • Similar customer environment (regulated, high security, time-sensitive)
  • Outcomes you can quantify

Create one-page summaries for each:

  • Customer name (or allowable anonymized identifier if required)
  • Period of performance
  • Dollar value or scale indicators
  • Key tasks performed
  • Measurable results
  • Customer point of contact information (with permission)

2) Prepare References for Verification

Because DoD is being directed to validate non-government references, make it easy:

  • Confirm who can speak on behalf of the customer
  • Confirm email and phone
  • Ask the customer contact if they can provide a simple written attestation if requested
  • Make sure the reference understands they may be contacted

3) Translate Commercial Work into Government Language

This is where many capable firms miss the mark. It is not enough to say, “We did great work.”

You want your write-up to sound like it belongs in an evaluation:

  • What was the requirement?
  • What was the challenge?
  • What approach did you use?
  • What controls and processes ensured quality?
  • What was delivered, and what changed as a result?

4) Get Ready for Demonstrations

If you sell a solution that can be demonstrated:

  • Create a repeatable demo environment
  • Document what you can prove objectively
  • Prepare short use-case scripts aligned to likely DoD needs
  • Make sure your team can execute the demo under time constraints

5) Stay Active, Not Passive

This is the moment to stay engaged:

  • Watch for solicitations that emphasize innovation, prototypes, or commercial solutions
  • Pursue teaming and subcontracting that can build federal performance while you leverage commercial credibility
  • Keep your capability statement and SAM/SBS aligned to the exact outcomes you can prove

Why This Is a Great Time to Stay in the Game

The most important takeaway is the intent behind the law: Congress is pushing DoD to increase competition and reduce the “incumbent-only” gravity that has held back small and nontraditional firms.

That does not mean it will become easy overnight. But it does mean the acquisition system is being nudged toward something small businesses have argued for a long time: if you can prove capability, you should have a real shot, even if your proof comes from outside the federal marketplace.

If you have been discouraged, this is a strong reason to re-engage, refine your positioning, and push forward with a smarter strategy.

How FedBiz Access Helps You Turn These Changes Into Wins

Legislative changes create opportunity, but execution wins contracts.

FedBiz Access has 25 years of experience helping small businesses compete and win in the government marketplace. We help you translate policy shifts like these into practical moves: how to position your experience, how to present past performance in an evaluation-friendly way, how to target the right opportunities, and how to market to the right buyers at the right time.

If you want help building a past performance strategy that takes advantage of these DoD changes, especially if your strongest track record is commercial, reach out.

Call FedBiz Access: 844-628-8914 or book a complimentary consultation, and let’s map out the most direct path to turning your real-world performance into a stronger competitive position in 2026 and beyond.

While working with FedBiz Access to update our cage code was an extremely easy worry-free process. Elizabeth was great to work with.
Jim Dragon
Jim Dragon
13:29 23 Feb 26
2025/2026 UPDATE: Cassie and her team at FedBizAccess continue to provide us with professional and reliable support for SAM registration and other government contracting needs.2024 UPDATE: We continue to rely on FedBizAccess to help us stay on top of our SAM registration. Thanks again for making this an easy process for us, Cassie!Original Review: We hired FedBizAccess several years ago to help us manage our federal contractor profile through the SAM database. Throughout the years they have been quick to respond to our requests. The past few years more of our focus has been outside the federal contracting arena and we hadn’t required their help. This year, though, we hit a snag renewing our SAM profile since we had a slight change in our company name. We reached out to FBA for help, and Cassie Elbanay responded immediately. She has been critical in helping us navigate the process. She is very knowledgeable, personable, and an overall professional. We are confident work will be done correctly and successfully when Cassie and her team are on the case. It has been a pleasure working with her, and I look forward to continuing our firm’s partnership with her and her team at FBA.
Jon Urban
Jon Urban
16:42 19 Feb 26
Cassie Elbanay at FedBizAccess was extremely helpful in resolving my issue in SAM. Her knowledge and expertise with the SAM system made the process smooth and efficient—it was handled within minutes. It’s truly a pleasure working with such a knowledgeable and responsive team at FedBizAccess. I greatly appreciate the support and professionalism.
Alfonso Betts
Alfonso Betts
16:30 17 Feb 26
Cassie Elbanay was extremely valuable and I could not ask for an easier process. The amount of time and frustration she saved me was priceless. Amazing!
Milissa Fowler
Milissa Fowler
15:38 12 Feb 26
Working with Cassie at FedBiz on our SAM registration renewal was a great experience. She was patient, thorough, and proactive in addressing potential issues before submission. Cassie expertise helped us avoid delays and ensured our registration was completed efficiently. Cassie is not only highly competent but also wonderful to work with throughout the process.
Joyce Kamau
Joyce Kamau
15:19 11 Feb 26
Cassie Elbanay and the FedBiz Access team were exceptional throughout our SAM registration process. Cassie went above and beyond at every step, providing clear guidance that made what can be a complex process feel straightforward. We would absolutely recommend Cassie and FedBiz Access to anyone navigating SAM registrations.
Brennan Champion
Brennan Champion
14:23 11 Feb 26
I had the pleasure of working with Mya, she brought my vision to life and we could not be happier with her work.
Thomas Esposito
Thomas Esposito
20:28 04 Feb 26
I had a positive experience working with FedBiz and appreciated the guidance and communication provided during the process. Sidney was responsive and supportive, and I’m grateful for the assistance and encouragement along the way.
Tamarah
Tamarah
22:44 29 Jan 26
Ashley was super helpful, professional and timely. The support we receive from FebBiz Access is so helpful in helping us keep current and updated in a sometimes difficult to navigate government world.
Cami Allen
Cami Allen
01:03 22 Jan 26
Cassie and Fedbiz were incredibly helpful, knowledgeable, and responsive throughout the entire process from our initial inquiry through the submission. They made the renewal process easy and fast for us to get through.
Chris Merrill
Chris Merrill
21:27 17 Dec 25
I've been working with FedBiz Access for years now. Cassie does a wonderful job of making the process easy and quick. She is the best! Thanks, Cassie!!
Jeff Lindsey
Jeff Lindsey
16:40 17 Dec 25
Cassie was very helpful throughout the whole renewal process with our municipality and also followed up with assistance on a change in our bank accounts. She was super responsive and took care of our problem almost immediately.
Tommy Bohler
Tommy Bohler
15:03 17 Dec 25
Mya did a great job. We completed the capabilities statement in two attempts. On the second attempt, I provided her with some of our pictures, and she embedded them in our statement.
John Anderson
John Anderson
18:09 16 Dec 25
Cassie made renewing our SAMS registration quick and efficient, and maintained great communication with us.
Rifles Only
Rifles Only
17:35 08 Dec 25
This team is highly professional and truly knows how to get things done. I am very pleased to have achieved my objective thanks to their support.
arnoldo renteria
arnoldo renteria
12:44 06 Dec 25
Very easy to work with, knowledgeable, and absolutely handled on your behalf. Recommended.
Harold Quinones
Harold Quinones
03:55 06 Dec 25
Mrs. Elbanay continues to be consistently efficient and proficient concerning all all SAM matters. We have worked with her for several years and always go back to her with any SAM or government agency matters. She is pleasant person who listens and resolves any situation and/or subject brought to her attention. Summarizing, she is second to none and we look great forward to working her again.Once again we have the opportunity to work with Cassie Elbany and as expected she surpassed our expectation with her efficient and professional approach and completion of our new registration. It becuase of Cassie above average support that we work with FEDBIZACCESS and will continue to do so.
George Boza
George Boza
21:53 21 Nov 25
SAM Register (Fedbizz Access) has been a great help every step of the way, Thank you Cassie E. for updating me and checking up on the process every step of the way. You have been a great help.
Julia Perez
Julia Perez
17:22 19 Nov 25
Ashley was very helpful as always! Easy to register with FedBiz. Ashley took care of our address cheange fast and efficiently. Thank you!
cathy deLeon
cathy deLeon
20:51 13 Nov 25
Cassie has been amazing!!She is so helpful and such a breeze to work with. I always look forward to talking with her.
Meghan Ruth
Meghan Ruth
18:33 13 Nov 25
Cassie assisted in making our SAM renewal fast and EASY!!
Jessica Sumner
Jessica Sumner
17:15 10 Nov 25
Cassie was patient and professional in updating my FedBiz account information.
Joe Rementer
Joe Rementer
12:24 10 Nov 25
Fedbiz has been the needle in the Haystack!Frank Krebs became Executive Service Contractor's mentor with the information and resources , his professional and friendly approach ESC were awarded a contract with the City of Chapel Hill! Its was a Darn Good Investment!!!
Warren Gatson
Warren Gatson
09:49 09 Nov 25
I recently had the pleasure of working with Fed Bizz Access to renew my SAM.gov registration, and I cannot speak highly enough of the exceptional service I received. From the outset, the process was streamlined, efficient, and handled with the utmost professionalism.Cassie Elbanay, in particular, was instrumental in guiding me through the renewal process. Her expertise, responsiveness, and attention to detail were evident at every step. She not only addressed my concerns promptly but also crafted a tailored solution that ensured my account was renewed accurately and on time.What stood out most was Cassie’s proactive approach she anticipated potential issues before they arose and provided clear, actionable guidance that made the entire experience stress-free. Her commitment to client success and her deep understanding of federal registration requirements truly set her apart.I highly recommend Fed Bizz Access, and especially Cassie Elbanay, to any organization or individual seeking reliable, knowledgeable support with SAM.gov registration or renewal. Their service is a model of excellence in government contracting support.
Shedrick Amin
Shedrick Amin
00:23 09 Nov 25
Cassie did a very amazing job with would recommend her services
Terrell Scott
Terrell Scott
18:12 29 Oct 25
Cassie Elbanay is a consistent and diligent professional when it comes to my business renewal for SAMS!
Leon Carr
Leon Carr
18:09 29 Oct 25
Ashley Futural was a lot of help finishing the process to get registered. She was very knowledgeable and answered any questions I had.
Apar Fones
Apar Fones
19:14 27 Oct 25
Ashley is very knowledgeable and works very efficiently in the renewal of our SAM registration. Highly recommend her and her organization, FEDBIZACCESS.
John Diaz
John Diaz
17:33 27 Oct 25
Very professional and effective service oriented organization and Team guaranteeing the best outcome.
Donovan Wright
Donovan Wright
14:39 27 Oct 25
Ashley Futral is our go-to person for all our Fed Biz needs and questions. We trust her knowledge 100%!
Debbie Goodin
Debbie Goodin
14:01 27 Oct 25
Ashley is amazing. She is always willing to help me walk through the whole process and answer any questions I have along the way!
Heather Kristoffersen
Heather Kristoffersen
13:39 27 Oct 25
Let me tell you — government paperwork is no joke. I went into this SDVOSB certification process fully expecting to lose at least 3 brain cells and my will to live somewhere between page 47 and form 18B. Then came Ashley. Like an angel with a headset, she swooped in and somehow made sense of it all. I swear, this woman could turn a mountain of government forms into a walk in the park.She’s fast, sharp, and somehow manages to make federal forms almost fun (that’s saying something). Ashley deserves a medal — or at least an unlimited coffee subscription. Thanks to her, my Service-Disabled Veteran-Owned Small Business certification is squared away, and my sanity remains (mostly) intact.If you’re a veteran business owner trying to navigate this maze, do yourself a favor — call Ashley. She’s a lifesaver with a sense of humor and the patience of a saint.
Anthony Padro
Anthony Padro
13:29 27 Oct 25
I just wanted to take a moment to express how grateful I am for Cecelia's incredible support throughout the WOSB certification process. Cecelia, at FedBiz, has been absolutely wonderful to work with. Her professionalism, efficiency, and kindness have made a significant difference. She's been instrumental in guiding us through each step, ensuring that we understand and meet all requirements. Cecelia's dedication and hard work have truly made the process smoother and more manageable for us. I can't thank her enough for all the help she has provided.
Clinton Nguyen
Clinton Nguyen
13:19 27 Oct 25
Cassie did an amazing job working with us to get everything completed.
Bruce W. Reyle Appraisal Company
Bruce W. Reyle Appraisal Company
14:21 23 Oct 25
The team at FedBiz makes this one less thing to worry about for us which is invaluable, thanks Cassie!!!
Alberto Cervantes
Alberto Cervantes
22:08 20 Oct 25
I have been working over 7 years with FedBiz and specially with Cassie, who is outstanding, and I haven’t had to worry about my compliance. She helping to change the name of the company which was not easy. I will continue to to use FedBiz and Cassie for all my needs.
Elias Caro
Elias Caro
21:45 20 Oct 25
Cassie Elbanay is a wonderful professional to deal with. She is very proactive in her approach, has an incredible attitude, and communicates very well. I highly recommend her. A GREAT Value. I just recently tasked her with 2 issues and she handled them with incredible precision and in a very timely manner. Her communication skills are top shelf and very timely.
P.J. Hughes
P.J. Hughes
19:26 20 Oct 25
Mya was my point of contact and she was great. She was extremely patient with me and willing to work around my crazy schedule. I am very proud of the capability statement she produced, it looks amazing.
Tara Ash
Tara Ash
14:56 15 Oct 25
I’ve had the pleasure of working with Cassie for the past two renewals. Cassie’s kindness, patience, and communication truly stand out. She makes the renewal process effortless and pleasant every time.
Նաիրա Մնացականյան
Նաիրա Մնացականյան
17:59 11 Oct 25
Working with Cassie has been an excellent experience. She was extremely helpful in guiding me through the setup process, making everything clear, organized, and easy to follow. Her professionalism, patience, and attention to detail really stood out. Cassie went above and beyond to make sure everything was completed correctly and efficiently. I truly appreciate her support and dedication — she made the entire process smooth and stress-free.Highly recommend Cassie for her outstanding service and commitment to helping others succeed.
Jay Reyes Feliciano
Jay Reyes Feliciano
18:59 10 Oct 25
Working with FidBiz Access has been one of the best decisions for my business. From the very beginning, Ashley and Liu have gone above and beyond to guide me through the often-complicated world of government contracting and certification.Ashley took the time to explain each step clearly, always making sure I understood the requirements before moving forward. She’s knowledgeable, approachable, and truly cares. Liu has been equally outstanding—meticulous, organized, and consistently responsive. Together, they make an incredible team that delivers not just results, but confidence and trust.Thanks to their expertise, I now feel fully prepared and positioned to grow within the government sector. I’m truly grateful for their dedication and personal attention. I highly recommend FidBiz Access, and especially Ashley and Liu, to any business owner looking for reliable, professional, and compassionate support in navigating government certifications and contracts.
n a
n a
19:25 07 Oct 25
FedBiz is a great partner on guiding us on how to start a bidding process. Cassie is great! Very knowledgeable and extremely responsive.
JUAN MENENDEZ
JUAN MENENDEZ
18:28 01 Oct 25
FedBiz was able to get me on track with advertising to my Government Purchasers, thank you Cassie Elbanay.
Juan Peralta
Juan Peralta
20:33 23 Sep 25
I have contracted with FedBiz to help me get started with the SAM account. I had already filled out most of the information and they helped by checking it and making sure we had the correct services listed. Mya then worked with me to put together the Capability Statement and a video. She did a very nice job and was great to work with. I got prompt, friendly and accurate service.
Aaron Dirks
Aaron Dirks
13:54 23 Sep 25
Ashley Futral is always very helpful and knowledgeable regarding our applications and always on top of deadlines.
Andrea Humphreys
Andrea Humphreys
22:16 22 Sep 25
Great experience with this team! They generated a quality capabilities statement for us really quickly! Would recommend.
Steve Ruffin
Steve Ruffin
17:30 22 Sep 25
Ashley Futral is just phenomenal. Upon retirement of one of her colleagues, she was assigned all my certifications. She has done an AWESOME job getting up to speed and helped me renew successfully for another year my DBE/ACDBE certification with the City of Chicago. She is readily available by email or phone to answer all my questions. Thank you Ashley. You are a pleasure to work with!
Mary Tylus
Mary Tylus
12:35 22 Sep 25
Love these guys. Ashley is responsive and patient with all my questions. Had a couple of gnarly issues that she handled with grace.She always responds to questions - even when asking about those cold-call emails from other companies.Will continue to use them. It's really nice not to have to worry about changes in the system because she is on top of them.UPDATE:Another year and yet again, Ashley did a great job. Going over contacts, we found that someone who hasn't been with the company for years was listed in a key position that takes some doing to get changed. She worked up the necessary letter for the change and sent it our way with instructions on how to take care of it.
Kim Simonoff
Kim Simonoff
19:30 19 Sep 25
Cassie has been amazing to work with. She setup our SAM.gov account and answers all questions we have regarding the setup. She goes above and beyond.
Steven Begonja
Steven Begonja
13:26 11 Sep 25
My experience with Cassie was great she was very helpful and was very knowledgeable
Paul Smalls
Paul Smalls
00:34 11 Sep 25
Cassie was fantastic and made the entire process seamless.
Brooke Dominguez
Brooke Dominguez
20:46 09 Sep 25
I was very satisfied with the work provided by Ashley Futral. She handled everything professionally, on time, and with great attention to detail. I highly recommend Fedbiz Access services.
Alexander Holder
Alexander Holder
14:28 03 Sep 25
Cassie and FedBiz are great! Professional and very helpful.
Sam Cohen
Sam Cohen
18:20 02 Sep 25
I have been working with Cecelia for quite some time now. She is kind, patient, and professional. She is an email away on alert ready to do, adjust, change, or whatever needs to be done. I love knowing she has my back!
Maritsa Brown
Maritsa Brown
13:36 29 Aug 25
I just want to give Ashley Futral a 5 star review. She helped me reapply for my WBE and WOSB through FedBiz Access. It went seamlessly. Thank you Ashley.
Lynn Tyler
Lynn Tyler
13:34 29 Aug 25
Cassie Elbanay did a great job. Very professional and efficient.Thank you Cassie.
Arthur Cournoyer
Arthur Cournoyer
12:25 28 Aug 25
Mya did an amazing job with my capability statement and video. Everything flowed perfectly and the final results showed the attention to detail Mya puts into it.
roberto diaz
roberto diaz
19:19 25 Aug 25
I recently started a new job, had zero experience with SAM.gov and needed help! Cassie Elbanay was so very helpful and walked me through everything with a great attitude and friendliness. I very much appreciated her guidance and feel quite confident that she will continue to be a great partner!
Kath Cantafio
Kath Cantafio
13:29 25 Aug 25
Great experience with Mya! Skilled and responsive!
Samuel kohn
Samuel kohn
19:25 20 Aug 25
Mya was always helpful, knowledgeable and professional. Mya performed the kind of friendliness and courtesy that you need to not only attract new customers but more importantly to keep current customers.
shawn parker
shawn parker
16:33 18 Aug 25
I had an outstanding experience working with Cassie at FedBiz Access! She was incredibly helpful with my SAM registration, guiding me through every step of the process. Cassie also conducted a thorough review of my keywords and codes, ensuring that my small business is set up for success in bidding for government contracts. Her expertise in navigating these complexities was invaluable. Plus, her friendly and humorous personality made the entire experience enjoyable. If you need assistance with SAM registration or anything related to government contracting, Cassie is the person to see!
Tunisha Singleton
Tunisha Singleton
03:16 13 Aug 25
Cassie is excellent in providing assistance. We have worked with her from many years and she always gives wonderful guidance. Thank you FedBiz!!
Service Department
Service Department
16:04 08 Aug 25
I'm so glad I called FedBiz and trusted them with getting our company set up appropriately through all of the avenues to receive work bids and contracts! Great professional folks and easy to work with. These guys have taken away all of my stress from trying to figure this all out on my own. With ease, they took over and completed everything we needed to be set up and ready to work. Thank you!
Martina Zaugg
Martina Zaugg
15:26 08 Aug 25
Setting the Gold Standard in ServiceI struggle to put into words just how phenomenal Cassie Elbanay and Bill Collister's personalized service has been, not only this year, but over the years they’ve supported us. From start to finish, they’ve walked me through every step of the registration process, turning what should be a daunting task into the easiest, most seamless experience I’ve ever had.Their responsiveness is lightning-fast, their guidance hands-on, and their communication crystal-clear. In an often scary and uncertain world of paperwork and detailed information, they’ve been my heroes, anticipating every need and always delivering solutions before I even know I need them.Thank you, Cassie and Bill, for setting the gold standard in service. Your dedication and expertise have made all the difference, and I honestly don’t know what I would’ve done without you. My heartfelt appreciation!!!
Valeska Rivas
Valeska Rivas
19:59 07 Aug 25
I have been working with Cassie Elbanay for several years now on the renewal of our Cage Codes. She is always responsive, knowledgeable and gets the job done in record time. She is a pleasure to work with and I can't imagine going through this renewal process without her. Thanks Cassie!
Tracy McAuley
Tracy McAuley
19:07 06 Aug 25
I have had a lot of great support from Sydney and Frank over the last few months. My sales team is super excited with the tools they have right now
Matt Harvey
Matt Harvey
15:53 04 Aug 25
Cassie at FedBiz Access is a topnotch employee! She always makes this process so easy.
Brook Field Service
Brook Field Service
16:09 31 Jul 25
The team at FedBiz has been incredibly supportive and has provided excellent service. Special thanks to Mya for her patience and skills in getting us across the finish line and also to Darlene for her constant support and guidance.
Pablo Davidov
Pablo Davidov
20:12 30 Jul 25
Cassie is a great help, very patient and understanding. It's been a pleasure working with everyone. Very prompt!
Craig Shellman
Craig Shellman
01:23 30 Jul 25
The service was excellent. Cassie Elbanay was great.
roscoe ferguson
roscoe ferguson
14:42 29 Jul 25
Cassie continues to provide fantastic service when renewing our SAM. She is responsive, professional and a pleasure to work with. Thank you to FedBiz Access, for providing such a professional service.
Hydrosorbent Dehumidifiers
Hydrosorbent Dehumidifiers
15:08 28 Jul 25
We return to FedBiz Access time after time for our corporate renewals in SAM, Ms. Cassie in particular always goes the extra mile for us. We thoroughly recommend FedBiz Access to all in the market.
Steve Blackney
Steve Blackney
07:17 25 Jul 25
Cassie did an amazing job getting us started. Great communication, fast, and answered all my questions. 10 out of 10 experience.!!!!
Empress Wilson
Empress Wilson
23:25 22 Jul 25
Fedbiz is a fantastic resource, and Cassie Elbanay is absolutely great knowledgeable, responsive, and a true professional. Highly recommend working with her!
Farida Cocco
Farida Cocco
12:48 22 Jul 25
Ms. Cassie Elbanany was very pleasant and professional in our conversation.
Valerie Buchand
Valerie Buchand
21:03 21 Jul 25
Thanks very much for the assistance you provide my business. It is sincerely appreciated. Because of you, i now can keep my brush as i didn't have to pull my hair out. Would i be able to borrow couple of rating stars because 5 stars isn't enough.
Janie Wilkinson
Janie Wilkinson
13:36 17 Jul 25
The team has been very helpful so far and we're excited to continue!
James O'Hare
James O'Hare
14:04 16 Jul 25
I had the pleasure of working with Cassie Elbanay, Processing Manager at FedBiz Access, and I’m thoroughly impressed by her professionalism, responsiveness, and attention to detail. Cassie ensured that every step of the process was handled efficiently and with clear communication. Her commitment to delivering excellent service made the experience smooth and stress-free. Highly recommended for anyone navigating federal business processes!
Khalid Alalawi
Khalid Alalawi
20:48 09 Jul 25
Great service and very kind and helpful representatives! They walked us through the whole process and took the stress of dealing with a process that was unknown to us, in a professional, hand-on but also friendly manner. Highly recommended!
Manolis Agrafiotis
Manolis Agrafiotis
09:13 09 Jul 25
Cassie Elbanay has been helping me for the past 4 years keep our company's registration up to date. any questions i have she answers. Her attitude is also 100%, I enjoy working with her.
Nicole Jurado
Nicole Jurado
19:08 07 Jul 25
Mya and the Fed Biz team are top notch and I highly recommend for anyone interested in doing business with the Government. We needed to develop our DSBS and increase our SOQ capabilities to up our marketing strategies. The team knocked it out of the park within a couple of days, and Mya's professionalism and insight into developing our updated capabilities exceeded our expectations.
Ben Piersma
Ben Piersma
19:49 02 Jul 25
Cassie is exceptional and made the normally complicated process very easy. I would absolutely recommend FedBiz Access.
Carlos Hart
Carlos Hart
20:24 25 Jun 25
Great handling of my yearly SAM renewal by Ashley Futral from FedBiz Access. i've used FBA for a few years now and am planning to continue with them, especially with people like Ashley working on my case.
David Harrison
David Harrison
17:00 24 Jun 25
Mya was very easy to work with and got it right the 1st time , Great service
Max Chimirri
Max Chimirri
16:09 19 Jun 25
My experience with FedBiz support in assisting with the development of our Capability Statement was extremely helpful. Not only did Mya take the time to understand what I wanted to portray she took it to the next level. Mya is outstanding to work with and I look forward to our next interaction. Thank You Mya!!
Frank B
Frank B
19:40 17 Jun 25
Cassie Elbanay was amazing to work with. Everything was taken care of in a timely manner.
Kristen Reichenbach
Kristen Reichenbach
15:59 16 Jun 25
Cassie has helped me with SAM Registration for several years. She is so great to work with! She gets the job done in the most painless way possible. I could not have better person to help me
Martina Smehlik
Martina Smehlik
13:13 13 Jun 25
Cassie is always great to work with. She makes the SAMS renewal process easy and quick.
Katheryn Richards
Katheryn Richards
13:02 13 Jun 25
Cassie is the Best! Not only is she a delight to speak with, she knows exactly what she's doing and has gone beyond what I excepted. Couldn't be happier with the service she has provided, and I would highly recommend using Fed Biz!
Anthony Zerpoli
Anthony Zerpoli
19:53 12 Jun 25
Cassie Elbanay! The best person in the right job. She will stay with you until the end. FedBizAccess is lucky to have her.
Beverly Moskowitz
Beverly Moskowitz
18:27 12 Jun 25
Fantastic service from Ashley Futral! She was superb in getting the job done quickly and efficiently and with a minimum of fuss. I highly recommend working with her.
Tom George
Tom George
13:33 12 Jun 25