FedBiz Access Reviews
GSA Access Holdings, LLC (DBA FedBiz Access)
James Watkins
21:32 01 May 25
Kayla Starkey was helpful and knowledgeable and she had me excited by bringing me up to speed on my Sam.gov registration
Mauri Gubler
18:19 01 May 25
Cassie E. was great to work with. She was so patient and kind as we worked through this process.
Jennifer J
23:28 30 Apr 25
Kayla is the best! She answers all my questions and makes the process so easy!
Moris Moreira
21:30 30 Apr 25
They helped me every step of the way. As a first time user it can be confusing and intimidating however, I had outstanding help from everyone, Mya was extremely helpful and her attention to detail was impeccable. Thank you Mya.
Steven Hinson
12:48 28 Apr 25
Worked primarily with Ashley Futral and she was delightful. The renewal process with the Federal government can be quite tedious and she took care of all the work. Will continue doing business with FedBiz Access in the future!
Wild Horse
11:33 28 Apr 25
FedBiz Access provided an excellent service in a timely matter to get my company registered with SAM!Cassie Elbanay is a fantastic agent within the company and highly recommended! She was top tier on delivering results and helping me through the entire process! 10/10 experience with her.
Cassandra Whitaker
12:47 27 Apr 25
My representative is Ashley. She is excellent! She makes this process easy. I have been apart of her team for several years. She is knowledgeable and caring. Always available and willing to help. She goes above and beyond which is why I remain apart of her team.
WhitneyM Pitzer
15:15 25 Apr 25
Ashley Futral has always been helpful for the last 3yrs, we cannot recommend her enough! - TCOA
Natalie Hazen
14:13 25 Apr 25
Ashley Futral is wonderful to work with and has made this process so easy! Loved working with her.
Mikkyo T
02:06 25 Apr 25
Ashley Futral was extremely helpful with our sam.gov renewal process. She always responds promptly to my calls and emails, making the process go smoothly. I appreciate all her help!
Todd Dixon
21:07 24 Apr 25
Ashely Futral is Great, good follow up!
Tammy Adams
21:05 24 Apr 25
Ashley Futral has been so helpful getting me set up in our company account. Couldn't have done it without her.
Sylvester Cosby
19:54 24 Apr 25
Once again Client Service Specialist Ashley Futral comes through with excellent customer service! FedBiz Access benefits greatly from Ashley! She is incredibly informed and committed to assisting me with the government contact registration. Give her a bonus!
Michael Allerton
17:47 22 Apr 25
Cassie was amazing! I would recommend her with flying colors!!
Connie Richardson
18:16 20 Apr 25
when I joined FedBiz, I was amaze at Wayne and Kayla performance they really helped me with every question I had and completed my registration AWESOME. they are the best!!!!
Vincent Ugochukwu
12:39 16 Apr 25
It was awesome, the service I received from Ashley Futral of FedBizzAccess. Thank you, Ashley.
Jake Erdman
19:32 14 Apr 25
Mya did a great job in collaborating our needs and provided excellent and timely service
Queenie Takougang
13:19 14 Apr 25
Our FedBiz rep, Kayla, was very helpful and quick to respond when we needed her. She held our hand each step of the way and explained the process clearly so we knew how to proceed.
Curtis Ceballos
14:05 11 Apr 25
Mya was extremely helpful and professional. The only critique I would give is that they aren’t to pre-emptive. I would have to call various times to get information on my account. We paid quite a bit of money for FEDBIZ access and I wish it ran easier and quicker. But, Mya was awesome!
Debbie Fogle
20:01 07 Apr 25
Cassie was very helpful and pleasant to work with.
Joseph Fernandes
16:11 07 Apr 25
I was assigned to Cecelia during my "2nd" process for my MBE certification. I couldn't be more happier with Cecelia's efforts. She was energetic, engaged, and tenacious in helping me in getting all of my necessary paperwork submitted in a timely manner. I marveled at Cecelia's patience and care. She was extremely cordial and never once condescended towards me. Cecelia showed an actual care in helping me to get my certification. And I was recently awarded the certificate. I couldn't have been more happier than working with Cecelia. Whoever she is assigned to next, I know he or she will be thrilled in her working with them.
Reecy Mc
21:16 04 Apr 25
Good customer service, it was a quick process. Cassie was great 10 out of 10 would recommend!
David Sims
18:59 03 Apr 25
My experience with Cecelia from FedBiz was excellant, response time was great customer service excellant, personality above and beyond.
Bianca Rodriguez
18:31 31 Mar 25
Brite New Mind daycare
18:08 31 Mar 25
Kassie was Very helpful and patient
Kathy Blanco
15:55 28 Mar 25
Cecilia was wonderful!! She helped us through the whole process very Professional. All the people from Fedbuz were amazing. Thank You for the support for a Veteran owned business.
Jack Dean
20:07 25 Mar 25
Cassie was friendly, follow up GREAT, a pleasure to work with.
DeWayne Lee
17:16 24 Mar 25
Ms. Futral did an excellent job heling me to navigate the SAMS.gov website and her follow uo has been impecable, Thanks Ashley
pat mann
18:23 20 Mar 25
Pleasant experience. Cecelia was fantastic to work with; my recertification came through quickly, and we had no issues! Highly recommend
Allyson Collins
03:12 20 Mar 25
Ashley Futral were exceptional very helpful and was always there whenever we need her thank you Ashley for being the great person that you are.
Mike Nicholson
02:41 20 Mar 25
Very responsive and resourceful. Give them a try.
Miguel Lopez
17:25 18 Mar 25
Mya has been a pleasure to work with and I highly recommend her.
Milissa Fowler
12:43 17 Mar 25
Cassie Elbanay was extremely valuable and I could not ask for an easier process. Great job!
Sofia V. McCartney
18:36 15 Mar 25
Maritsa Brown
14:19 14 Mar 25
I have been working with Cecelia for quite some time now. She is kind, patient, and professional. She is an email aways on alert ready to do, adjust, change, or whatever needs to be done. I love knowing she has my back!
Amanda Charr McCarthy
00:55 13 Mar 25
Cassie Elbanay and the entire FedBiz team have been instrumental in advancing our otherwise complicated and painfully slow sam.org renewal process. I look forward to every call/meeting with her because I know that it'll be productive. Highly recommend and worth every penny.
Kenneth Papson
20:02 11 Mar 25
Tricia Cline
18:46 11 Mar 25
Very helpful and understanding! Highly recommend!!
ASPHALT MAINTENANCE
19:36 10 Mar 25
Cassie from FedBiz Access was excellent in helping with our Sam account set-up. She is always very friendly, helpful, and goes above and beyond with answering any questions. She is a huge asset to their team and I if I have any further questions I will reach back out to Cassie.
Jacade Reynolds
15:29 07 Mar 25
Kayla was awesome throughout the entire process.
Connie Schatz
17:56 06 Mar 25
Working with FedBiz Access, specifically Sidney Waters and Christina Hand has been a great experience. They are very knowledgeable and have been helpful navigating thru government platforms.
Michelle Grace
15:35 27 Feb 25
Working with Mya Plant has been an amazing experience. We are by no means an "easy customer". Mya presented us with a great Capability Statement and YouTube video. Unfortunately, because our organization had switched gears and wanted everything aligned with our new website, we had to basically scrap everything she presented and start over with a laundry list of edits and revisions. Mya was professional, gracious and eager to please. Not only did she accommodate all of our asks, she did it in record time. We couldn't be more pleased with Mya's responsiveness and dedication to our vision. - THANK YOU, THANK YOU, THANK YOU Mya
Ekaterina Kiseleva
01:22 27 Feb 25
Very professional and quick
Gary James
19:58 24 Feb 25
Hey Kayla,I just wanted to take a moment to send a big THANK YOU for your incredible help in updating my SAM.gov and SBA FedBiz registry. Your knowledge and efficiency made the process smoother than I ever expected—seriously, I think you might have superpowers!It’s been an absolute pleasure working with you, and I couldn’t be happier with the service. If government registrations were a sport, you’d be in the hall of fame!Looking forward to working together againBest,Gary JamesGWORLDSERVICE.LLC
Carter S
21:14 19 Feb 25
The entire team has been beyond helpful from start to finish! Major thanks to Cassie for helping get met set up in SAM!
leib perl
21:43 18 Feb 25
Very dedicated and reliable serviceMya did amazing job on the statement's highly preferred
Becky G
18:59 17 Feb 25
Cassie was awesome to work with...very knowledgeable and responsive!
Aaron Vogler
18:35 17 Feb 25
Cassie and Frank have been great to work with. There were others involved in the process but these 2 are the ones I engaged with the most.
AlexKate Barsamian
22:27 07 Feb 25
Sidney Waters – Senior Contracting Specialist at FedBizIf government contracting had a tour guide, it would be Sidney Waters. With a military background and a knack for making the complex feel simple, Sidney helps businesses navigate federal procurement like a pro—minus the headaches.He’s the guy who turns bureaucratic red tape into a roadmap for success, bringing a mix of expertise, patience, and a good sense of humor. I truly appreciate his straight talk, quick wit, and genuine commitment to helping my small business thrive.
L Brown
18:30 04 Feb 25
It was great working with FedBiz Access. Cassie Elbanay was excellent, and I felt very comfortable and confident in her ability to service my company.
George Boza
22:57 28 Jan 25
Mrs. Elbanay continues to be consistently efficient and proficient concerning all all SAM matters. We have worked with her for several years and always go back to her with any SAM or government agency matters. She is pleasant person who listens and resolves any situation and/or subject brought to her attention. Summarizing, she is second to none and we look great forward to working her again.
Tara Goldsby
16:57 28 Jan 25
Ashley Futral was extremely helpful with renewing our sam.gov entity registration. She was always prompt with responding to emails and made the process go smoothly.
Paula Vieillet
16:49 28 Jan 25
Cecilia Morelli, Sr. Contract Administrator was steadfast and supportive of our company's quest to become a certified WOSB. Her assistance was tremendously helpful. While I was getting nowhere applying independently, Cecilia's knowledge of their concerns and quick response time made the difference!
francisca onunaku
00:27 28 Jan 25
She is very knowledgeable to the job
Dennis Noss
19:21 23 Jan 25
Excellent service. Myra goes pout of he way for perfectionDennis
Christine Tremonti
15:11 22 Jan 25
Cassie was wonderful to work with in updating our SAM account. Her follow-up was impeccable and I didn't have to stress over if it would get done! I don't even have to think about it because she calls me before it's due.
Jean Groves
12:12 22 Jan 25
FedBiz Staff we all very friendly and helpful - Cassie was professional and patient with our agency in this process - setting up a time to be sure our agency was able to accomplish our renewal and patient to accomplish the task. 5 stars !!!
Arthur Cournoyer
18:09 15 Jan 25
Kayla Starkey did a great job. Very professional and efficient.Thank you Kayla.
Jeff El-Zein
14:41 15 Jan 25
I had the pleasure of working with Mya on my studies and video. she was professional and efficient in turning my changes around for review and completion. Thank you
Burnette Mahone
08:33 10 Jan 25
I would like to provide a 5-star endorsement of Fed Biz Access and Ms. Mya Plant. The excellent work and professional service that she provided has ensured that my company will remain on the start-up schedule.
Michael Scott
21:43 09 Jan 25
Everyone over at Fed Biz was very helpful in helping with my sam"s registration and getting my new business up and running I want to give a thank you to Mikayla, Sidney, Frank and My Girl Mya Plant with that amazing work she did on my capability statement a very professional job thank you Team Fed Bizz.
Mary Tylus
15:06 08 Jan 25
Cecelia is the best and I so appreciate all her hard work as she assists with renewing all my Women Owned and Small Business designations. She is patient, kind and efficient. Thank you Cecelia!
Select Environmental
20:36 07 Jan 25
Ashley is amazing! Professional and knowledgable. Truly appreciate her assistance every year.
Piece by Piece
22:03 04 Jan 25
Mya was Timely effective and boost value of my business
Jerry Turner
14:38 04 Jan 25
Mya, Cecelia and Sydney are amazing to work with!! The final product went well beyond my expectations and I couldn’t be happier!!! I highly recommend FedBiz Access!!!!
Kenosha Plumbing WORK Calendar
19:10 18 Dec 24
Working with Ashley Futral with completing my SAMS registration has been easy and so helpful. She is a professional and a pleasure to work with.
Angela Y Butler
16:18 12 Dec 24
To my entire FedBiz Access Team….Must say that from my initial contact, and then as we moved forward with my creative, tech-savvy process, your across-the-board patience with all of my questions, and there were many :), for my small businesses success, has been and continues to be a much appreciated process, and, comforting journey…. I’m grateful!Thank You,AngelaYBAngela Butler Voice
David G. Goett
17:50 11 Dec 24
I have had the pleasure of working with Kayla Starkey for many years and could not have renewed my SAM's Registration without her. Thank you Fed Biz....
Robinson Sawmilll
20:30 10 Dec 24
Mya was very helpful, her attention to detail was exactly what we needed.
Apar Fones
20:05 10 Dec 24
Ashley Futural was a lot of help finishing the process to get registered. She was very knowledgeable and answered any questions I had.
Sydney Williams
17:30 05 Dec 24
Great assistance from Wayne
Combative Systems, Int'l.
16:43 27 Nov 24
Fed Biz Access and its representatives, notably Ms. Mya Plant, provided excellent customer service and satisfaction, demonstrating personal and professional attention to ensure the desired end product. I highly recommend it!
Curtis McFerguson (Franchise Owner)
00:06 21 Nov 24
Mya was very professional and courteous, and she does exceptional work! I highly recommend.
Tanisha Riles
19:08 18 Nov 24
🌟🌟🌟🌟🌟I had the pleasure of working with Mrs. Kayla as my Fed Biz agent, and I can’t say enough great things about her! She was knowledgeable, professional, and always available to answer my questions. Her attention to detail and dedication made the process smooth and stress-free. She truly went above and beyond to ensure everything was handled correctly and efficiently. I highly recommend Mrs. Kayla to anyone looking for expert assistance in federal contracting or business-related matters. Thank you for your outstanding service!
Lee Gilliard
19:29 17 Nov 24
I had the pleasure of working with Mya Plant with FedBiz Access. Mya is professional, patient, knowledgeable and extremely helpful in guiding the initial onboarding process. Based on my experience with Mya, I would highly recommend using FedBiz Access for your government contracting needs!
Connie's Compassionate Care for our Children
18:15 14 Nov 24
Mya handled my CS, and marketing profile very well. I recommend
Express KING LLC
17:07 14 Nov 24
Mya was very quick and responsive she really does an amazing job thank you Mya
Tresa Loudermilk
16:54 14 Nov 24
Mya was very helpful in helping me get my capability statement and video done. I highly recomennd FedBiz Access.
Guy Kaoo
20:58 09 Nov 24
Ashley Futral was a pleasure to work with. She was kind & extremely patient with me.
Allise Dickson
16:27 28 Oct 24
My experience with FedBiz was exceptional. My initial interaction with the company was with a gentleman named Sidney, who was informative and clear in his explanation of the features and benefits of hiring FedBiz. Within 24 hours, I was on a discovery call with Kayla - my FedBiz. Kayla was knowledgeable and provided insights and easy-to-follow instructions on how to maximize my profile for optimal results. Since our call, Kayla has followed up with numerous instructional emails and has proven that she is my go-to guide throughout the process of establishing myself within the SAM platform. I feel more confident in my professional presence and trust that I am in very good hands with the team at FedBiz. I'd recommend them to anyone willing to invest in their professional profile and financial future.
Patrick Burns
19:16 25 Oct 24
It was an absolute pleasure dealing with Kayla Starkey. Thank you Kayla!
roscoe ferguson
23:17 08 Oct 24
The service was excellent. Ashley Futral was great.
Arcelio Hartley
00:39 08 Oct 24
The assistance we received from Ashley Futral made the renewal of our SAM registration a quick and uncombersome process. Thank you for the assistance.
Surefire806
20:25 03 Oct 24
So far, we have had them for one month and they have been great. They are delivering any products that we purchased and definitely hold your hand when it needs to be held through the government paperwork. Mya built our capability statement very quickly, and she listened to every suggestion and ask that we had.As with any company you want to keep track of what you're purchasing to make sure you get the most out of your money. I would recommend fed biz access to another contractor.
Sambai Rono
18:49 28 Sep 24
It was a great pleasure working with Cecilia morelli, and the entire team at Fedbiz. She was prompt and easy to work with as we navigated the certification process that was completed successfully.
Joaquin Antonio Garcia Pimentel
22:39 24 Sep 24
Fedbizz Access provided us support in resolving a complex issue with the SAM system. Their expertise and efficient assistance helped me navigate the problem smoothly and reach a successful conclusion.
Jim Gutierrez
18:06 24 Sep 24
Ashley Futral continues to provide exceptional, professional customer service on behalf of our event rental business.
Kirstin Cleveland
17:06 24 Sep 24
Our company works with Ashley very closely and she is always such wonderful help!
LaTrece Jones
23:04 22 Sep 24
Mya at Fedbiz done my capability statement and it looked so professional and the communication was excellent..I highly recommend her.Ashley at Fedbiz is also amazing. She assisted me with my certifications. She was quick to respond and return my calls/emails. I appreciate Fedbiz so much for making my experience smooth. Ya'll are amazing.
Jeremy Crawford
18:14 20 Sep 24
Mya Plant was wonderful to work with. Very professional and responded rapidly. I would recommend her to anyone.
City of Green Isle, MN
20:21 18 Sep 24
Kayla was very efficient and professional during completion of SAM renewal
Katerina Spilio
20:45 16 Sep 24
I love this company, they have made my life so much easier with the renewal processes. I continue to work with Ashley; she is super professional and very quick witted. Win/win.
Five Element Dragon
21:01 14 Sep 24
I have been working with Ashley Futral for almost four years. She impresses me every time I speak with her over the phone!! She is always very friendly, personable and capable!! She is most excellent at her job!! Thank you Ashley for always providing me with excellent service!!DanDate of Experience: September 11, 2024
Marquita Dillard
21:32 13 Sep 24
Thank you Mya Plant!It was a pleasure collaborating with you on the capability statement. Your professionalism and attention to detail made the process both smooth and enjoyable.I truly appreciate the open communication and support you provided throughout. Your expertise was evident, and I felt that my needs were prioritized at every step. I am more than happy to share my positive experience, as I believe your services will greatly benefit others seeking similar assistance.I look forward to the opportunity to work together again soon!Best regards,Marquita DillardOn behalf of James Mabrey (CEO)YADEJS Inc.
Brett Crawford
18:36 12 Sep 24
Ashley Futral did a great job in getting us renewed with SAM.gov
David Harrison
17:11 12 Sep 24
Great handling of my yearly SAM renewal by Ashley Futral from FedBiz Access. i've used FBA for a few years now and am planning to continue with them, especially with people like Ashley working on my case.
Anthony Johnson
18:16 11 Sep 24
Great professional work from the wonderful people at FedBuz Access!
Brandon Rollinson
17:31 11 Sep 24
Extremely happy working with Mya Plant at FedBiz to add value to my small minority business.
Nerses Boyadjian
00:42 31 Mar 25
Great job! Editing was done accurately. Satisfied with the service.
